Refund Policy
Refund Policy for TidyTucks
Effective Date: 09/16/2025
We want you to be 100% satisfied with your purchase. If you are not happy with your order, you can request a refund under the following conditions:
✅ Eligibility for Refunds
-
Refund requests must be made within 14 days of delivery.
-
Items must be returned in their original condition and packaging.
-
Refunds are processed once we receive and inspect the returned item.
💳 How Refunds Are Issued
-
Refunds will be credited to your original payment method.
-
Please allow 5–7 business days for processing after we receive the return.
❌ Non-Refundable Items
-
Final sale or clearance items are not eligible for a refund.
-
Shipping costs are non-refundable unless the item arrived damaged or defective.
📦 Return Process
-
Contact us at admin@tidytucks.com with your order number.
-
We’ll send you return instructions.
-
Once your return is received, we’ll issue your refund promptly.